Privacy Policy

Last updated: February 14, 2026

eMoment.io ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password (stored in hashed form). We do not store plain-text passwords.

Usage Data

We collect information about how you use our service, including trends you search for, content you generate, and features you interact with. This helps us improve the platform.

Payment Information

Payment processing is handled by Razorpay. We do not store your credit card or bank details. Razorpay's privacy policy governs the handling of your payment data.

2. How We Use Your Information

  • To provide and maintain our service
  • To process your subscription and payments
  • To personalize your experience and content suggestions
  • To send important service-related communications
  • To detect and prevent fraud or abuse
  • To improve our AI models and platform features

3. Data Storage and Security

Your data is stored on Google Cloud Platform infrastructure in the Asia-South1 (Mumbai) region. We use industry-standard encryption for data in transit (TLS 1.3) and at rest. Access to production systems is restricted to authorized personnel only.

4. Third-Party Services

We use the following third-party services that may process your data:

  • OpenAI — For AI-powered content generation
  • Razorpay — For payment processing
  • Google Cloud Platform — For infrastructure and storage
  • Perplexity AI — For trend analysis

5. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Export your content generation history
  • Withdraw consent for data processing

To exercise any of these rights, contact us at support@emoment.io.

6. Cookies

We use essential cookies and local storage to maintain your authentication session. We do not use third-party tracking cookies or advertising pixels.

7. Data Retention

We retain your account data for as long as your account is active. Content generation history is retained for 12 months. Upon account deletion, your personal data is removed within 30 days.

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. Continued use of the service after changes constitutes acceptance.

10. Contact Us

For privacy-related inquiries, contact us at support@emoment.io.